Are you wondering what lies behind Beckman Coulter Diagnostics? Take a closer look.
At first glance, you will see that for more than 80 years, we have been committed to advancing and optimizing the laboratory to propel science and healthcare forward. Join a team where you can make your voice heard, be supported, and always be yourself. We are building a culture that values the backgrounds, experiences, and perspectives of all our employees. Look again, and you will see that we invest in you and offer you the opportunity to build a meaningful career, be creative, and try new things—with the support you need to succeed.
Beckman Coulter Diagnostics is proud to collaborate with a community of six other diagnostic companies at Danaher. Together, we are working tirelessly to improve patients' lives with diagnostic tools that address the world's greatest health challenges.
The Field Service Engineer (m/f/d) for Beckman Coulter Diagnostics is responsible for the installation, maintenance, and repair of diagnostic systems, clinical chemistry, immunochemistry, and automation.
This position is part of the field service team and will be based in the region of Lower Saxony, around Hanover. Our vision at Beckman Coulter is to redefine healthcare from diagnosis to diagnosis.
You are part of the field service team and report to the Regional Service Manager, who is responsible for customer support. If you feel comfortable in a supportive role and want to help build a first-class customer service organization, read on.
In this role, you have the opportunity to take on the following tasks:
- Installation, maintenance, and repair of diagnostic systems, immunochemistry, clinical chemistry, and automation systems
- Compliance with relevant regulations such as MPG, MedGV, and VDE, as well as Beckman Coulter quality regulations
- Briefing users in the laboratory and answering technical questions from our customers
- Close collaboration with colleagues from sales, application, service hotline, and service dispatch
- Organization and optimization of the personal spare parts inventory
- Timely completion of all administrative tasks, such as recording customer service reports with Service Max
The essential requirements of the position include:
- Completed training as a technician and/or MTLA or comparable training in the scientific/technical field with 2+ years of experience, Solid technical knowledge (mechanics/electronics)
- Great interest in direct customer contact and in successfully solving complex problems together with our customers in a varied workday
- High degree of independence and accustomed to acting independently
- In this position, you can bring in your social skills combined with a customer-oriented mindset and approach
- Fluent German language skills, good English language skills are a prerequisite for communication with our customers
- Willingness to travel, valid driver's license class B
It would be advantageous if you also have previous experience in this area:
- Experience in a technical service company, ideally in healthcare
- Relevant knowledge of regulations and standards for IVDs.
You may not meet all the requirements, or your experience may look a little different from what we have outlined, but if you believe you can be of benefit to Beckman Coulter, we encourage you to apply!
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
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